Available for new opportunities

CHANNING
MORILLO

Digital Workplace & IT Operations Specialist, building reliable enterprise environments, bridging tech and people across Switzerland.

Get in touch GitHub LinkedIn
// about

Nice to meet you.

Channing Morillo Zürich, Switzerland

I'm an IT professional with 5+ years of experience spanning enterprise support, endpoint management, cloud infrastructure and software engineering. Currently based in Zurich, Switzerland, working as IT Admin & Support Engineer at Tchibo AG.

My approach is simple: technology should serve people, not the other way around. Whether I'm managing an Intune rollout, scripting automation in PowerShell, or architecting a SaaS integration. I focus on reliability, efficiency and user experience.

Backgrounds in both software engineering and IT operations give me a full-stack perspective that's rare in pure support roles, invaluable when bridging technical teams and business stakeholders.

// languages
Italian
Native
English
Fluent
Spanish
Fluent
German
Conversational
French
Basic
5+
Years in IT
240+
Users supported
3
Languages (fluent)
HF
Business Informatics
// education
HF Business Informatics
SIG Bellinzona · 2019 – 2021
Professional Maturity in Economics
2017 – 2018
Federal VET Diploma, Retail Sales EFZ
2010 – 2013
// tech stack

What I work with.

Workplace & Endpoint
Microsoft 365 Entra ID Intune Active Directory Windows macOS
IT Service Operations
ServiceNow ITIL v4 Incident Mgmt SLA Coordination Vendor Mgmt Asset Mgmt
Infrastructure
VPN Firewalls Routers Hyper-V VMware RDS AWS
Automation & Dev
PowerShell PowerApps Python C# / .NET REST APIs Django
Cloud & SaaS
Azure GCP Shopify Bubble.io Wordpress HubSpot CRM
Data & DevOps
MySQL PostgreSQL SQL Server MongoDB Git / GitHub Terraform
// experience

Where I've been.

Tchibo (Schweiz) AG
Feb 2024 – Present
IT Admin / Support Engineer
Wallisellen, Switzerland · On-site
  • Enterprise workplace support for Swiss HQ and retail, ~70 users, L1/L2 via ServiceNow.
  • Administration of Active Directory, Entra ID and Intune: permissions, mailing groups, endpoint compliance.
  • Store infrastructure management: routers, connectivity via Swisscom Enterprise & Lancom.
  • Led Windows 10 → 11 migration and mobile communication modernization.
  • Developed PowerApps solutions to streamline internal workflows.
Sparrow Ventures
Aug 2023 – Jan 2024
Software Engineer
Zürich, Switzerland · Hybrid
  • Built and integrated SaaS solutions for a greenfield e-bike resale platform using Shopify.
  • Agile/Scrum collaboration across requirements, dev, testing and deployment.
Farie AG
Dec 2022 – Aug 2023
Software Engineer
Zürich, Switzerland · Hybrid
  • Full-stack web development with focus on backend logic and platform scalability.
  • MVP implementation via Bubble.io; third-party API integrations; DB optimization.
H+O Communications
Jan 2022 – Nov 2022
IT Admin / Support Engineer
Zürich, Switzerland · On-site
  • L1/L2/L3 support in a Microsoft enterprise environment, ticket resolution and incident escalation.
  • Onboarding/offboarding, user admin, access rights and permission management.
  • Coordinated IT projects: migrations, rollouts, system updates.
Helsinn Healthcare SA
Jul 2021 – Dec 2021
Software Engineer Intern
Lugano, Switzerland · On-site
  • Developed a web app using C#, .NET Core MVC, SQL Server and Entity Framework.
  • Agile dev lifecycle from planning to deployment, testing and documentation.
// contact

Let's connect.

Whether it's a new opportunity, a technical challenge or just a good conversation about IT, feel free to reach out. I'm based in Switzerland and open to the right discussions.

Best reached via email or LinkedIn. Response time usually within 24–48 hours.

Email channing.morillo@gmail.com
LinkedIn Channing Morillo-Bandi
GitHub ChanningDev